Trend Boutique Reviews

Affordable Fashion: Trend Boutique aims to dispel the misconception that boutiques are unaffordable and overpriced by offering lines from more affordable designers.

Personalized Shopping Experience: The boutique provides a friendly, fun, and inviting shopping experience where women can find the newest trends.

Community Involvement: Stephanie Rozanovich, the founder, was inspired by the community-driven nature of small businesses in Boston, which she sought to replicate in Cincinnati.

Customized Services: The boutique offers personalized styling services, including head-to-toe looks for the current season.

Online Presence: Trend Boutique has a redesigned website with larger pictures, easier navigation, and the ability to shop by brand, enhancing the online shopping experience.

Local Focus: The boutique is located in Oakley Square, Cincinnati, OH, and focuses on local and national marketing efforts to grow the business.

Customer Engagement: The store participates in local events and offers promotions like 50% off everything with code WINTERSALE through Feb 16th, 2025.

Family-Oriented Business: The founder, Stephanie Rozanovich, balances running the business with being a work-from-home mom, reflecting the family-oriented values of the boutique.

Innovative Approach: The boutique continuously updates its offerings, including new product lines like shoes and jewelry, to stay relevant in the market.

Customer Service: Trend Boutique emphasizes exceptional customer service, including convenient options like 30-day returns and Afterpay.

Poor Customer Service: Multiple reviews indicate that customer service is unresponsive and unhelpful.

Inaccurate Product Descriptions: Products often do not match the descriptions, with some orders containing completely different items.

Fake Tracking Information: Customers have reported receiving fake tracking information, leading to confusion and frustration.

Return Policy Issues: The return policy is described as "absolutely horrendous," with customers often unable to get refunds or store credits.

Scam Allegations: Many reviews label The Trend Boutique as a scam, with customers reporting that they never received their orders and were unable to contact the company.

Fake Products: Some customers have received fake products, such as Versace socks instead of John Rocha Jeans.

Lack of Reliability: The company's reliability and accuracy are questioned, with some orders taking months to arrive and others never arriving at all.